Contact Us

Usually when a business has a post office box for an address it’s because they’re a large conglomerate or because it means they’re untraceable. In our case, it’s because we don’t have a front door that’s accessible from the street so there’s nowhere for the postie to stick our mail.

So if you feel moved to drop us a line, here’s what you should put on the envelope:

Real Tenerife
Apartado 120
38400 Puerto de la Cruz
S/C de Tenerife
Islas Canarias
España

If you have questions that aren’t covered on our FAQ page, you can email Jack or Andy and we’ll do our best to come up with the answer.

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12 Comments to “Contact Us”
  1. Dorthe says:

    Hi Great site. Me and my familily have had a house in Caleta de Interian for 6 years, and we totally love Isla Baja. Since my husband and kids are more into surfing than mountain-walking, I am often left to mye self in the mountains around us. I never tire of the beautiful sights and routes here, but it is not always easy to find god maps and route-descriptions. :-) Dorthe

  2. Jack says:

    Thanks Dorthe,

    We were in La Caleta de Interian for the San Juan celebrations this year. Lovely event, I can see why you love it there – much of it is still a secret to visitors. I completely agree about finding good maps and route descriptions. We were sent the wrong way on many occasions by out of date directions and maps that made no sense…which is why we decided to design our own.

  3. Martin says:

    Hi there,

    Together with my wife Mila I run a small hotel pension in Guia de Isora. Most of our guests are hikers who come out here to enjoy one of the 24 marked hiking routes in the vicinity.
    We are looking for websites to collaborate with regarding accommodation specifically for the more active holidaymaker.
    Drop us a line if you see any prospects.

    Best regards,

    Martin Knol

  4. John Fellows says:

    We want to walk from sea level, Los Cristianos, to the top of Teide. We are familiar with the walk from Vilaflor to Parador and then on to Teide but would be interested to know if anyone has some tips about the walking options up to Vilaflor from Los Cristianos. Is it a case of following the road most of the time or are there any marked footpaths? We did the route to Parador on bicycles last year and want to try something different.

  5. Jack says:

    Hi John,

    Sorry, but I’m not familiar with any marked routes from Los Cristianos to Vilaflor. There’s a route from Ifonche to Vilaflor and also a trail from Adeje town to Ifonche. So if you could get to Adeje town, which isn’t that far from Los Cristianos, then you might be able to do it that way. I couldn’t say how good the path was from Adeje to Ifonche so it would be worth checking that out with the Medio Ambiente people in Adeje Ayuntamiento. But I know someone who did the Ifonche to Vilaflor in July so that section should be okay.

  6. janice mcnichol says:

    Hi
    can you give me some information about the weather in january for climbin mount teide.

    also i would like to have some sun after, where is it best to be based.
    janice

  7. Jack says:

    In theory you can climb Mount Teide any time of the year. But it does depend on weather conditions. In January the biggest issue may be snow. If there’s been heavy snow on the mountain, it can be off limits and the Altavista refuge can be closed. Sometimes even the roads leading to Las Cañadas can closed because of snow and ice which is what happened during January last year.

    The winter months can be unpredictable up high – it can be glorious but then again… However, it will definitely be cold on the mountain at that time of year with temperatures probably being around -2C on the summit during the day and around 5-10C in the crater.

    I’ve never climbed the mountain at that time of year, but I’ve often walked in Las Cañadas and have climbed Montaña Guajara and it’s been beautiful conditions – sunshine and a bit of snow.

    January is usually sunny on all coasts, but generally speaking, the south west (Los Gigantes, Puerto Santiago, Playa de la Arena, Alcalá etc) enjoys the most sunshine any time of the year.

  8. Dillen Gustaaf says:

    Hi

    Can you mail me one of your island walks, so I can see whether I could use them. If they are useful I wil lcertainly buy a selection.

    greetings

    Staf Dillen

  9. melissa powell says:

    Inspired by your guides we set off to walk the La Caldera route last week. Unfortunately I left the guide behind but the walk was well sign posted so that didn’t matter, but we inadvertantly walked the route anti clockwise and thought the descent might be easier that way rather than the clockwise direction where the first part is quite rought terrain. Would be interested to know the difference in the two approaches.

  10. Jack says:

    It’s an interesting question.

    It’s probably more a matter of personal preference than anything else as both directions involve a quite steep ascent and descent at some point – maybe a bit steeper going the clockwise way. A lot of people like to do the anti-clockwise route (I’ve noticed over the years that quite a few Germans do it this direction so presumably there are German guides that detail that way).

    We often choose directions based on which direction offers what we think are the best stop-you-in-your-tracks views and I think the clockwise route shades it for the Los Órganos route.

  11. melissa powell says:

    I can imagine the views probably are better clockwise, we’ll walk it that way next time. Your guides are great and we recommend them to the guests who rent our apartment in Los Gigantes who have an interest in hiking.

  12. Jack says:

    Thanks Melissa, we really, really appreciate hearing that.

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